Testimonials

"I have known Norm Gauthier for some time now. For the past several years, I have had the opportunity to interact with a number of Norman’s clients. Right from the get go, it was obvious that his clients trust him and respect him. The clients I have had the opportunity to meet, have worked with him for a number of years, and have experienced a great deal of success in their individual businesses. Norman thinks out of the box and he truly believes that in order to make changes and address the challenges of today, you cannot use the same thought processes and actions that helped to create them. Norm has the ability to challenge your thinking in a way that causes you to consider alternative approaches to the obstacles in your business that produce the outcomes you’re looking for. I believe he is ONE OF A KIND… It is a privilege and a pleasure to know him as a friend and a colleague."
                — I. Chalif, Owner Atlantic Capitol Solutions

“Since meeting Norman in 1998 and having the luxury of working with him I have both flourished in my career and my personal life. Norman opened my eyes and made me aware of what was happening in my environment. He strengthened my leadership skills and boosted my confidence; as a result I have been promoted twice and recognized for executive training. Norman was able to quickly assess my business issue and using his many techniques would come up with the right solutions. As a result I was able to successfully rebuild two organizations focused on learning and development. Norman’s ability to quickly break down complex situations/issues and develop solutions is just amazing to me. I am grateful to have met and been coached by a highly skilled professional such as Norman. I continue to learn from him every time I converse with him. I do not believe I could have reached my potential today both personally and professionally without his guidance.
                — L. Ranieri, Director, Technical Operations.

“I would like to take this time to Thank You for everything you’ve done for me. Without your objective analysis, coaching and contact referrals, I don’t think I would have had the confidence to follow the path I ended up following.”
                — T. Reilly, Project Manager

“Norm guided me through a process of reorganizing my department in a way that engaged and energized the whole team. In many ways, I attribute much of my success as a manager to the lesssons that I learned from him. I learned through the insight he shared and coaching that he was truly interested in my success. His honest, tell it like it is approach, combined with his ability to impart his considerable knowledge using clear messages, was helpful in revealing my current (and hidden) strengths, and also come to grips with areas that need improvement.”
                — A. Waples, Consulting Manager

I work for an Electrical Contracting business where I took part in the Customer Loyalty Training led by Norm Gauthier. I have been working in the customer service industry for over 20 years and felt I didn’t need this training. However, I ended up not only attending, but looking forward to every class. The experience taught me most importantly how to set, achieve and the importance of goals. The materials and the practical learning style helped me better understand my interaction with customers, my co-workers and my boss, not by just what I interpret, but with actual tools I learned and can apply every day, not only at my workplace, but also in my personal development.    
                — Heather, Twin City Electric & Alarms